IPAddr

Tweaking.Com Windows Repair Kit

Sometimes, after your computer has been infected with a virus or malware program, your computer starts to behave erratically (a bit like you after you'd had a few drinks) and even though you may have successfully removed the cause of the problem the symptoms still remain.

This repair tool gives you some good advice and runs a lot of scripts to repair the damage done by restoring a lot of the default windows settings etc. The tool itself isn't the whole solution but it points you to other tools that may help as well.

You can download and install the tool from our website
www.gosoftware.com.au/download/tweaking.com_windows_repair_aio_setup.exe
or directly from the original site at
www.tweaking.com

Once this has installed you should have an icon for "Tweaking.com - Windows Repair (All in One)" on your desktop which you can click on to run.

Do a full power reset first

It is a good idea to do a full power reset in between each step of the processes below - just to give you the best chance of success.

Note that just shutting down the computer isn't enough. You must actually unplug the mains power cord for about 20 seconds (and remove the battery if your is a laptop) as the normal shutdown on modern computers just puts MOST of the computer hardware to sleep but there are still parts of the compute working.

  1. Shutdown and power off the computer.
  2. Once the computer is powered off, unplug the power cord and if it is a laptop also remove the battery as it is important that any way for the system to keep getting power is unplugged or unhooked.
  3. With the power cord unplugged and the battery removed (if you have one), press the power button a few times as if you are trying to turn on the computer as when you do this the computer may still try to turn on but doing this will speed up the process of draining any residual electric charge out of the system.
  4. Reinsert the battery (if you have one), plug the power cord back in and and turn the computer back on.

All done! THis will put your computer into as clean a state as possible and once Windows has loaded again then you can continue on with the other steps and repairs.

NOTE: This trick can be used on all forms of electronics such as computers, mobile phones, routers, modems, TVs, DVD/BlueRay players etc Have you ever heard someone say their computer wasn't working right, so they unhooked it, took it to a computer repair shop and when they got there the system was working fine? This may have been because the power had drained out of the system (or maybe the computer just wanted to go for a drive - they're only human after all).

Run MalwareBytes

MalwareBytes seems to be the absolute best program to remove malware from your computer (but no program is perfect). So download, install update and run MalwareBytes from www.malwarebytes.org You can read more about this process at www.gosoftware.com.au#MalwareBytes

The repair tool can help you with this in step 2 of it's multi-step checking/repairing process.

Run SuperAntiSpyware

SuperAntiSpyware is another good program which does seem to find a few things that MalwareBytes doesn't. Some of what SuperAntiSpyware finds are "cookies" which are small text files that a website can use to remember you from a previous visit to their website. "Cookies" are not really harmful but some people don't like their computer keeping track of the websites that they have visited (especially if they visit the saucy sites).

So download, install update and run SuperAntiSpyware from www.superantispyware.com as well. You can read more about this process at www.gosoftware.com.au#MalwareBytes

Run a full scan with your antivirus program

Make sure that your Antivirus program is installed, running and up to date and if you don't have an antivirus program on your system then you are simply asking for trouble.

Free versions seem to be just about as good as most of the paid versions and you could try either of these

When it comes to choosing an antivirus then please understand that that no antivirus program is perfect as it can only protect you against what it already knows about and virus makers are constantly creating new viruses that are not yet detected. Once a new virus is "out in the wild" then the antivirus programs get updated but this leads to a back and forth process that both sides win and only the user in the middle suffers.

A good place to compare antivirus programs is the av-comparatives site at www.av-comparatives.org especially the results chart at chart.av-comparatives.org/chart1.php

NOTE: We DO NOT recommend that you use NORTONS or SYMANTEC antivirus products. These products (from the same company) seem to be very popular and well known but we have experienced MANY problems with them over the years. In fact the ONLY antivirus product that we have EVER experienced problems with has been these products. They can prevent legitimate programs from running and cause strange things to happen on our computer which can only be fixed by un-installing them.

Now, lots of people may say that they have been using these products for years with no problems, but I subscribe to the "once bitten, twice shy" theory.

One other "problem" with these programs is that it appears that when you pay for an annual subscription you don't automatically receive a new version of the program when it is updated - you only receive new virus definitions. So, if you buy Norton's 2003 and pay your subscription, you don't get Norton's 2004 when it comes out. If you want the latest version of the program then you have to pay an additional upgrade fee and we believe that this is deceptive, shonky behaviour. I have seen MANY computers where the owners believed that they had the latest antivirus program installed and running because they had been paying their fees for years but they still had an old, outdated version of the original program installed.

Run a Disk Check

Sometimes problems with your computer may be caused by a disk corruption so you need to also do a disk check. This can't reinstate lost or corrupted data but it can dfix many problems and stop the prpoblems from getting worse.

The repair tool can help you with this in step 3 of it's multi-step checking/repairing process or you can do it manually as shown below

  1. RIGHT click on the windows START button
  2. Choose WINDOWS EXPLORER (or it may just say EXPLORE)
  3. RIGHT click on your disk drive (normally C:) in the left hand pane
  4. choose PROPERTIES from the popup menu
  5. Then click on the TOOLS tab at the top
  6. Then click on the CHECK button
  7. Click on the SCAN button
  8. Repeat this process for any other disks that you have installed in your computer (even USB memory sticks and external disks can be checked this way).

Run a System File Check

Windows comes with a tool called SYSTEM FILE CHECKER which can often repair problems caused by mismatched file versions of the Windows system files so it's a good idea to run this tool as well.

The repair tool can help you with this in step 4 of it's multi-step checking/repairing process or you can do it manually as shown below

  1. Click on the START menu
  2. Click on ALL PROGRAMS (or perhaps just PROGRAMS)
  3. Click on ACCESSORIES
    • IF you are using Windows XP
      click on COMMAND PROMPT
    • If you are using VIsta, Windows 7 or Windows 8
      then RIGHT click on COMMAND PROMPT and choose RUN AS ADMINISTRATOR
  4. Type in
    SFC /SCANNOW and press the {ENTER} key

This will then scan and update any bad system files - you may require your Windows CD/DVD if the scan finds any problems.

Run Tweaking.com - Windows Repair (All in One)

When you installed the repair program ir should have created an icon for "Tweaking.com - Windows Repair (All in One)" on your desktop

  1. Double click on the Tweaking.com - Windows Repair (All in One) icon to run the program
  2. You will probably get a message telling yhou that a new version is available and do you want to go to the website to download it. Read this message carefully as the program doesn't seem to be smart enough to know that you already HAVE the latest version installed. So compare the new version number that's available with the version number shown in the main title bar of the program and if they are the same then you don't need to update the program.

  3. Read the notes in step 1 and perform the full shutdown and restart if you haven't already done it then restart the program

  4. Click on the STEP 2 tab at the top of the screen and read the notes on this screen too.
    1. If you haven't already downloaded, installed, updated and run a full scan with MALWAREBYTES then use the repair tool to start this process for you by clicking on the DOWNLOAD AND SCAN SYSTEM button.

  5. Click on the STEP 3 tab at the top of the screen and read the notes on this screen too.
    1. Click on the CHECK button and wait to see if any errors are found
    2. If errors are found then click on the DO IT button to correct them which will reboot your computer, repair the corruptions and then restart windows again.

  6. Click on the STEP 4 tab at the top of the screen and read the notes on this screen too.
  7. Click on the DO IT button to run a System File Check (SFC)

  8. Click on the STEP 5 tab at the top of the screen and read the notes on this screen too.
    1. Click on the BACKUP button to backup your Windows System Registry in case the repair process makes it worse (not likely).
    2. Click on the CREATE button to create a Windows SYSTEM RESTORE POINT in case the repair process makes it worse (not likely).

  9. Click on the START REPAIRS tab at the top of the screen and read the notes on this screen too.

  10. Click on the START button to start the repairs.
  11. Click on the SELECT ALL button to select all repair options (you might as well) unless you KNOW which specific repair option(s) that you want to run in which case you can just select those options.

  12. Click on the START REPAIRS button to start the repairs.

The repair tool will now go through each of the repair options that you selected and repair your system. During this time many smaller windows will open and close and your screen may appear to go strange as well.

As it says on the back cover of the Hitchhikers Guide to the Galaxy - DON'T PANIC. Wait until the process is complete at which time the program should reboot your computer and you may then find out that as now OK.

If you didn't select the option to automatically reboot your computer at the end of the process - then reboot it again now (using the full shutdown process) and see if your problems are gone.